SMS Privacy Policy

Privacy Policy

Privacy Policy Statement.

• “SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.”
   

• Opt-in Message:
  Thank you for opting into SMS messages from The Pack & Ship Store. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary

• Opt-Out Message:
  Thank you for opting out of SMS messages from The Pack & Ship Store. You will not receive any further SMS communications. To opt back in at any time, reply START.

• Help Message:
  Thank you for contacting The Pack & Ship Store. For immediate assistance, please call 215-7068777 or visit www.thepackship.com Message and data rates may apply.

Information We Collect

We may collect personal information that you voluntarily provide when using our services, including but not limited to:

• Name

• Phone number

• Email address

• Shipping and mailing information

• Billing information (when applicable)

• Any information you provide when contacting us or requesting our services

How We Use Your Information

We use the information we collect to:

• Provide packing, shipping, printing, mailbox, notary, and related services

• Process and fulfill your orders and requests

• Send order updates and shipping notifications

• Respond to customer service inquiries

• Communicate important information regarding our services

• Improve our customer experience and business operations

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information only with service providers or business partners when necessary to provide the services you have requested, comply with legal obligations, or process transactions.

SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS Communications

If you provide your mobile phone number and opt in to receive SMS messages from us, you consent to receive text messages related to our services, including order updates, shipping notifications, appointment reminders, and customer support.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through the information provided on our website.

Terms and Conditions Requirements

Please add the following section to your website’s Terms and Conditions:

SMS Terms and Conditions

1. SMS for Consent Communication
   We will not share your phone number with any third parties for marketing purposes.
    

2. Types of SMS Communications
   If you opt in to receive messages from The Pack & Ship Store, you may receive texts about customer care. Standard message rates may apply.
    

3. Message Frequency
   You may receive approximately 2-10 SMS messages per week.
    

4. Carrier Charges
   Message and data rates may apply based on your mobile carrier and location.
    

5. Opt-In Methods
   You can opt in via the following methods:  We get consent verbally by asking "Do you agree to receive customer care text messages from THE PACK & SHIP STORE. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit Privacy-Policy-Statement to see our privacy policy and Terms & Conditions for our Terms of Service."

6. Opt-Out Instructions
   You may opt out at any time by replying STOP to any message. To resume receiving texts, reply START.
    

7. Help
   If you need assistance, reply HELP or contact call us at 215-706-8777 or The Pack & Ship Store
    

8. Disclosures
   Message frequency may vary.
   Message and data rates may apply.
   Reply STOP to cancel.
   Reply HELP for assistance.