LIVE TRACKER
Enter Your Tracking Number
We detect the carrier for you. Your tracking details show right here on our site.
The tracker didn't load here. Open the tracker or call 215-706-8777.
PACKAGE TRACKING
Where's My Package? Track It Here.
Enter your tracking number in the tracker above. We detect the carrier for you and your tracking details show right here on our site — UPS, FedEx, USPS and more.
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Dropped OffPacked and handed to the carrier✈️
In TransitOn its way across the network🚚
Out for DeliveryOn the truck near you🏠
DeliveredSafe at the door
Track in 3 Easy Steps
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1. Find your number
It's on your shipping receipt, the label on the box, or your confirmation email.
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2. Enter it
Type or paste it into the tracker at the top. Leave the carrier on Auto-Detect and we'll find it for you.
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3. See the status
Get the latest scan, location and delivery updates without leaving our website.
What Does My Tracking Number Look Like?
Numbers vary, but these are the common formats.
Usually starts with 1Z followed by letters and numbers.
Typically 18 characters
Mostly digits only. Express is often 12 digits and Ground often 15.
12 to 15 digits (some are longer)
Long digit strings that usually start with 9. International ones end in US.
Typically 20 to 22 digits
Use the tracking number printed on your SpeedX receipt or label.
Not sure? Call us
What the Status Means
LABEL CREATED
The shipping label exists, but the carrier hasn't scanned the package yet. Updates usually begin after pickup or drop-off.
IN TRANSIT
The package is moving through the carrier's network. Scans may pause for a day, especially while it travels.
OUT FOR DELIVERY
It's on the delivery vehicle and should arrive today.
DELIVERED
The carrier has left the package at the delivery address. Check with neighbors and any safe spots if you don't see it.
EXCEPTION / DELAY
Something slowed it down, such as weather, an address issue or a missed delivery attempt. The details usually explain the next step.
Tracking Questions
It says “not found” or “no information”. Why?
A new number can take several hours, sometimes a day, to appear after the label is made or the package is dropped off. Double-check the number for typos and try again later. If it still doesn't show up, call us and we'll help.
I shipped from your store. Can you look it up for me?
Yes. Bring your receipt or call 215-706-8777 and we'll check the status for you.
It says delivered, but I don't have it.
Check around your door, with neighbors and with anyone else at the address. Packages are sometimes marked delivered a little early. If it still isn't found after a day, contact the carrier and let us know so we can help.
Do you track SpeedX and other carriers?
Enter the number and leave the carrier on Auto-Detect. If you don't get a result, call us and we'll look it up.
Can I drop off a package for UPS or FedEx here?
Yes. We're an authorized UPS and FedEx shipping location. Carrier pickups leave Monday to Friday at 5:00 PM. On Saturday, FedEx Express and UPS Air leave at 2:00 PM.
STORE HOURSMon–Fri 8:30 AM – 6:00 PM
Sat 9:00 AM – 4:00 PM • Sun closed
CARRIER PICKUPSMon–Fri 5:00 PM
Sat: FedEx Express & UPS Air 2:00 PM
FIND US9910 Frankford Ave, Ste 4
Philadelphia, PA 19114
THE PACK & SHIP STORE
Still Can't Find It?
We'll Help.
Call or message us with your tracking number and we'll check on your package.